Self Advocacy (personal advocacy): service where Consumers are taught how to achieve change in one’s own life by advocating on one’s own behalf. The goal is to stand up for yourself, protect your own rights, and achieve your own dreams.

Individual Advocacy: service on behalf of, for, and most importantly with a Consumer. This service provides training, information, referral, and intervention to, and with, individuals regarding conducting appeals and filing complaints.

Systems Advocacy: service that works to create broad based change within a system, agency, and community, implementing strategies to increase availability and accessibility of services and resources, and creating equal opportunities for large numbers of people with disabilities. Systems advocacy activities may include speaking out on issues, laws, benefits, and/or practices that affect many people with disabilities.

Information & Referral

Information and Referral consists of providing information to the public and people with disabilities on various topics of personal interest, such as architectural accessibility, adaptive equipment, civil rights, housing, personal care, and transportation. Most times, information will be accompanied by referral to an appropriate community resource or service.

Peer Mentoring

Service that allows persons with a disability to meet someone in a similar situation who has learned strategies to live life independently in the community. This service is accomplished in both individual and group settings. The purpose of this service is for people to share thoughts and ideas for becoming independent. To summarize, it is vicarious learning at its best.

IL Skills Training

Service teaches persons with disabilities methods to develop the necessary skills to take control of their lives and promote their participation in community activities. Plans are individualized and can be provided in group or individual setting. IL Skills training can be defined as becoming skilled to live an independent life.